zendesk_add_public_note
Add a public comment to a Zendesk ticket using the ticket ID and comment content to provide updates or responses visible to all users.
Instructions
Add a public comment to a Zendesk ticket
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| comment | Yes | The content of the public comment | |
| ticket_id | Yes | The ID of the ticket to add a comment to |
Input Schema (JSON Schema)
{
"$schema": "http://json-schema.org/draft-07/schema#",
"additionalProperties": false,
"properties": {
"comment": {
"description": "The content of the public comment",
"type": "string"
},
"ticket_id": {
"description": "The ID of the ticket to add a comment to",
"type": "string"
}
},
"required": [
"ticket_id",
"comment"
],
"type": "object"
}