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Zendesk MCP Server

by koundinya
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zendesk_add_public_note

Add a public comment to a Zendesk ticket using the ticket ID and comment content to provide updates or responses visible to all users.

Instructions

Add a public comment to a Zendesk ticket

Input Schema

NameRequiredDescriptionDefault
commentYesThe content of the public comment
ticket_idYesThe ID of the ticket to add a comment to

Input Schema (JSON Schema)

{ "$schema": "http://json-schema.org/draft-07/schema#", "additionalProperties": false, "properties": { "comment": { "description": "The content of the public comment", "type": "string" }, "ticket_id": { "description": "The ID of the ticket to add a comment to", "type": "string" } }, "required": [ "ticket_id", "comment" ], "type": "object" }

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