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adeel0x01

HubSpot MCP Server

by adeel0x01

hubspot_create_ticket

Create a ticket in HubSpot by specifying required properties like subject, content, pipeline, and stage.

Instructions

Create a new ticket in HubSpot. Use hubspot_get_pipelines with objectType='tickets' to see available pipelines and stages.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
propertiesYesTicket properties (subject, content, hs_pipeline, hs_pipeline_stage, hs_ticket_priority, hubspot_owner_id)
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, and the description only states 'Create a new ticket' without disclosing behavioral traits such as idempotency, error handling, or required permissions. This is minimal coverage.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is very short and front-loaded, with a single sentence plus a recommendation. Every word adds value, making it concise and efficient.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the nested parameter object and lack of output schema or annotations, the description is too sparse. It does not explain return values, error conditions, or how properties are validated, leaving gaps.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so the schema already documents all parameters. The description adds no additional meaning beyond the schema, which is acceptable but not enhanced.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states 'Create a new ticket in HubSpot,' which is a specific verb and resource. It effectively distinguishes from sibling tools like hubspot_get_ticket, hubspot_update_ticket, etc.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

It provides a useful recommendation to use hubspot_get_pipelines to see available pipelines and stages, guiding usage. However, it lacks explicit exclusions or alternatives for when not to use this tool.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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