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JLKmach

ServiceNow MCP Server

by JLKmach

list_workflows

Retrieve and filter workflows from ServiceNow to manage automation processes, with options to limit results, filter by status or name, and apply custom queries.

Instructions

List workflows from ServiceNow

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
limitNoMaximum number of records to return
offsetNoOffset to start from
activeNoFilter by active status
nameNoFilter by name (contains)
queryNoAdditional query string

Implementation Reference

  • The handler function that implements the list_workflows tool by querying the ServiceNow wf_workflow table API.
    def list_workflows( auth_manager: AuthManager, server_config: ServerConfig, params: Dict[str, Any], ) -> Dict[str, Any]: """ List workflows from ServiceNow. Args: auth_manager: Authentication manager server_config: Server configuration params: Parameters for listing workflows Returns: Dictionary containing the list of workflows """ params = _unwrap_params(params, ListWorkflowsParams) # Get the correct auth_manager and server_config try: auth_manager, server_config = _get_auth_and_config(auth_manager, server_config) except ValueError as e: logger.error(f"Error getting auth and config: {e}") return {"error": str(e)} # Convert parameters to ServiceNow query format query_params = { "sysparm_limit": params.get("limit", 10), "sysparm_offset": params.get("offset", 0), } # Build query string query_parts = [] if params.get("active") is not None: query_parts.append(f"active={str(params['active']).lower()}") if params.get("name"): query_parts.append(f"nameLIKE{params['name']}") if params.get("query"): query_parts.append(params["query"]) if query_parts: query_params["sysparm_query"] = "^".join(query_parts) # Make the API request try: headers = auth_manager.get_headers() url = f"{server_config.instance_url}/api/now/table/wf_workflow" response = requests.get(url, headers=headers, params=query_params) response.raise_for_status() result = response.json() return { "workflows": result.get("result", []), "count": len(result.get("result", [])), "total": int(response.headers.get("X-Total-Count", 0)), } except requests.RequestException as e: logger.error(f"Error listing workflows: {e}") return {"error": str(e)} except Exception as e: logger.error(f"Unexpected error listing workflows: {e}") return {"error": str(e)}
  • Pydantic model defining the input schema for the list_workflows tool parameters.
    class ListWorkflowsParams(BaseModel): """Parameters for listing workflows.""" limit: Optional[int] = Field(10, description="Maximum number of records to return") offset: Optional[int] = Field(0, description="Offset to start from") active: Optional[bool] = Field(None, description="Filter by active status") name: Optional[str] = Field(None, description="Filter by name (contains)") query: Optional[str] = Field(None, description="Additional query string")
  • Registration of the list_workflows tool in the central tool definitions dictionary used by the MCP server.
    "list_workflows": ( list_workflows_tool, ListWorkflowsParams, str, # Expects JSON string "List workflows from ServiceNow", "json", # Tool returns list/dict ),
  • Helper function to unwrap and normalize tool parameters from dict or Pydantic model.
    def _unwrap_params(params: Any, param_class: Type[T]) -> Dict[str, Any]: """ Unwrap parameters if they're wrapped in a Pydantic model. This helps handle cases where the parameters are passed as a model instead of a dict. """ if isinstance(params, dict): return params if isinstance(params, param_class): return params.dict(exclude_none=True) return params
  • Helper function to correctly identify and return auth_manager and server_config, handling possible swapped arguments.
    def _get_auth_and_config( auth_manager_or_config: Union[AuthManager, ServerConfig], server_config_or_auth: Union[ServerConfig, AuthManager], ) -> tuple[AuthManager, ServerConfig]: """ Get the correct auth_manager and server_config objects. This function handles the case where the parameters might be swapped. Args: auth_manager_or_config: Either an AuthManager or a ServerConfig. server_config_or_auth: Either a ServerConfig or an AuthManager. Returns: tuple[AuthManager, ServerConfig]: The correct auth_manager and server_config. Raises: ValueError: If the parameters are not of the expected types. """ # Check if the parameters are in the correct order if isinstance(auth_manager_or_config, AuthManager) and isinstance(server_config_or_auth, ServerConfig): return auth_manager_or_config, server_config_or_auth # Check if the parameters are swapped if isinstance(auth_manager_or_config, ServerConfig) and isinstance(server_config_or_auth, AuthManager): return server_config_or_auth, auth_manager_or_config # If we get here, at least one of the parameters is not of the expected type if hasattr(auth_manager_or_config, "get_headers"): auth_manager = auth_manager_or_config elif hasattr(server_config_or_auth, "get_headers"): auth_manager = server_config_or_auth else: raise ValueError("Cannot find get_headers method in either auth_manager or server_config") if hasattr(auth_manager_or_config, "instance_url"): server_config = auth_manager_or_config elif hasattr(server_config_or_auth, "instance_url"): server_config = server_config_or_auth else: raise ValueError("Cannot find instance_url attribute in either auth_manager or server_config") return auth_manager, server_config

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