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JLKmach

ServiceNow MCP Server

by JLKmach

create_story

Create a new story in ServiceNow to track agile development work, including descriptions, acceptance criteria, assignments, and project details.

Instructions

Create a new story in ServiceNow

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
short_descriptionYesShort description of the story
acceptance_criteriaYesAcceptance criteria for the story
descriptionNoDetailed description of the story
stateNoState of story (-6 is Draft,-7 is Ready for Testing,-8 is Testing,1 is Ready, 2 is Work in progress, 3 is Complete, 4 is Cancelled)
assignment_groupNoGroup assigned to the story
story_pointsNoPoints value for the story
assigned_toNoUser assigned to the story
epicNoEpic that the story belongs to. It requires the System ID of the epic.
projectNoProject that the story belongs to. It requires the System ID of the project.
work_notesNoWork notes to add to the story. Used for adding notes and comments to a story

Implementation Reference

  • The main handler function that implements the create_story tool logic. It validates parameters using CreateStoryParams, prepares data, makes a POST request to ServiceNow API /api/now/table/rm_story, and returns the created story or error.
    def create_story( auth_manager: AuthManager, server_config: ServerConfig, params: Dict[str, Any], ) -> Dict[str, Any]: """ Create a new story in ServiceNow. Args: auth_manager: The authentication manager. server_config: The server configuration. params: The parameters for creating the story. Returns: The created story. """ # Unwrap and validate parameters result = _unwrap_and_validate_params( params, CreateStoryParams, required_fields=["short_description", "acceptance_criteria"] ) if not result["success"]: return result validated_params = result["params"] # Prepare the request data data = { "short_description": validated_params.short_description, "acceptance_criteria": validated_params.acceptance_criteria, } # Add optional fields if provided if validated_params.description: data["description"] = validated_params.description if validated_params.state: data["state"] = validated_params.state if validated_params.assignment_group: data["assignment_group"] = validated_params.assignment_group if validated_params.story_points: data["story_points"] = validated_params.story_points if validated_params.assigned_to: data["assigned_to"] = validated_params.assigned_to if validated_params.epic: data["epic"] = validated_params.epic if validated_params.project: data["project"] = validated_params.project if validated_params.work_notes: data["work_notes"] = validated_params.work_notes # Get the instance URL instance_url = _get_instance_url(auth_manager, server_config) if not instance_url: return { "success": False, "message": "Cannot find instance_url in either server_config or auth_manager", } # Get the headers headers = _get_headers(auth_manager, server_config) if not headers: return { "success": False, "message": "Cannot find get_headers method in either auth_manager or server_config", } # Add Content-Type header headers["Content-Type"] = "application/json" # Make the API request url = f"{instance_url}/api/now/table/rm_story" try: response = requests.post(url, json=data, headers=headers) response.raise_for_status() result = response.json() return { "success": True, "message": "Story created successfully", "story": result["result"], } except requests.exceptions.RequestException as e: logger.error(f"Error creating story: {e}") return { "success": False, "message": f"Error creating story: {str(e)}", }
  • Pydantic model defining the input parameters and validation schema for the create_story tool.
    class CreateStoryParams(BaseModel): """Parameters for creating a story.""" short_description: str = Field(..., description="Short description of the story") acceptance_criteria: str = Field(..., description="Acceptance criteria for the story") description: Optional[str] = Field(None, description="Detailed description of the story") state: Optional[str] = Field(None, description="State of story (-6 is Draft,-7 is Ready for Testing,-8 is Testing,1 is Ready, 2 is Work in progress, 3 is Complete, 4 is Cancelled)") assignment_group: Optional[str] = Field(None, description="Group assigned to the story") story_points: Optional[int] = Field(10, description="Points value for the story") assigned_to: Optional[str] = Field(None, description="User assigned to the story") epic: Optional[str] = Field(None, description="Epic that the story belongs to. It requires the System ID of the epic.") project: Optional[str] = Field(None, description="Project that the story belongs to. It requires the System ID of the project.") work_notes: Optional[str] = Field(None, description="Work notes to add to the story. Used for adding notes and comments to a story")
  • Registration of the create_story tool in the central tool definitions dictionary, mapping name to (handler, schema, return_type, description, serialization).
    "create_story": ( create_story_tool, CreateStoryParams, str, "Create a new story in ServiceNow", "str", ),

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