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JLKmach

ServiceNow MCP Server

by JLKmach

list_catalog_items

Retrieve available service catalog items from ServiceNow with filtering options for category, search query, and active status.

Instructions

List service catalog items.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
limitNoMaximum number of catalog items to return
offsetNoOffset for pagination
categoryNoFilter by category
queryNoSearch query for catalog items
activeNoWhether to only return active catalog items

Implementation Reference

  • The main handler function that implements the list_catalog_items tool. It queries the ServiceNow API for sc_cat_item table with filters, formats the response, and returns a structured dictionary.
    def list_catalog_items( config: ServerConfig, auth_manager: AuthManager, params: ListCatalogItemsParams, ) -> Dict[str, Any]: """ List service catalog items from ServiceNow. Args: config: Server configuration auth_manager: Authentication manager params: Parameters for listing catalog items Returns: Dictionary containing catalog items and metadata """ logger.info("Listing service catalog items") # Build the API URL url = f"{config.instance_url}/api/now/table/sc_cat_item" # Prepare query parameters query_params = { "sysparm_limit": params.limit, "sysparm_offset": params.offset, "sysparm_display_value": "true", "sysparm_exclude_reference_link": "true", } # Add filters filters = [] if params.active: filters.append("active=true") if params.category: filters.append(f"category={params.category}") if params.query: filters.append(f"short_descriptionLIKE{params.query}^ORnameLIKE{params.query}") if filters: query_params["sysparm_query"] = "^".join(filters) # Make the API request headers = auth_manager.get_headers() headers["Accept"] = "application/json" try: response = requests.get(url, headers=headers, params=query_params) response.raise_for_status() # Process the response result = response.json() items = result.get("result", []) # Format the response formatted_items = [] for item in items: formatted_items.append({ "sys_id": item.get("sys_id", ""), "name": item.get("name", ""), "short_description": item.get("short_description", ""), "category": item.get("category", ""), "price": item.get("price", ""), "picture": item.get("picture", ""), "active": item.get("active", ""), "order": item.get("order", ""), }) return { "success": True, "message": f"Retrieved {len(formatted_items)} catalog items", "items": formatted_items, "total": len(formatted_items), "limit": params.limit, "offset": params.offset, } except requests.exceptions.RequestException as e: logger.error(f"Error listing catalog items: {str(e)}") return { "success": False, "message": f"Error listing catalog items: {str(e)}", "items": [], "total": 0, "limit": params.limit, "offset": params.offset, }
  • Pydantic model defining the input parameters for the list_catalog_items tool, including pagination, filtering by category/query/active status.
    class ListCatalogItemsParams(BaseModel): """Parameters for listing service catalog items.""" limit: int = Field(10, description="Maximum number of catalog items to return") offset: int = Field(0, description="Offset for pagination") category: Optional[str] = Field(None, description="Filter by category") query: Optional[str] = Field(None, description="Search query for catalog items") active: bool = Field(True, description="Whether to only return active catalog items")
  • Registration of the 'list_catalog_items' tool in the get_tool_definitions dictionary, mapping name to implementation function, input schema model, return type hint, description, and serialization method. This is used by the MCP server to expose the tool.
    "list_catalog_items": ( list_catalog_items_tool, ListCatalogItemsParams, str, # Expects JSON string "List service catalog items.", "json", # Tool returns list/dict ),
  • Import alias for the list_catalog_items function, used in tool registration.
    from servicenow_mcp.tools.catalog_tools import ( list_catalog_items as list_catalog_items_tool, )
  • Import of catalog tools including list_catalog_items into the tools package __init__, making it available for further imports and tool_utils.
    from servicenow_mcp.tools.catalog_tools import ( create_catalog_category, get_catalog_item, list_catalog_categories, list_catalog_items, move_catalog_items, update_catalog_category, )

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