Retrieve Zendesk Talk aggregate stats: total calls, average wait time, abandoned rate, and agent availability. Returns rolling 30-day data. Requires Zendesk Talk add-on.
MIT
443,227 tools. Updated 2026-08-11 12:19
"Zendesk" matching MCP tools:
- Create a new Zendesk ticket with required subject and description, plus optional priority, status, type, and tags.MIT
- Retrieve a specific Zendesk ticket by its ID using the Zendesk MCP Server, enabling efficient access to ticket details for streamlined support management.MIT
- Modify Zendesk ticket properties such as priority, status, assignee, tags, subject, and type by specifying the ticket ID.MIT
- Create a Zendesk ticket with defined subject, description, priority, status, type, and tags to manage support requests effectively.MIT
- Add a private internal note to a Zendesk ticket using the ticket ID. This tool enables internal communication within the Zendesk ticketing system without sharing details externally.MIT
Matching MCP Servers
- AlicenseAqualityBmaintenanceEnables Zendesk support workflows through tools for semantic ticket search, customer context retrieval, solution version assessment, and daily work summaries.446MIT
- Alicense-qualityCmaintenanceZendesk MCP Pack for managing tickets, users, and organizations via OAuth.10MIT
Matching MCP Connectors
Zendesk MCP Pack — tickets, users, organizations via OAuth.
Read tickets, users, orgs, macros and satisfaction ratings; create, update and comment on tickets.
- Add a public comment to a Zendesk ticket using the ticket ID and comment content to provide updates or responses visible to all users.MIT
- Search Zendesk tickets using specific queries to find relevant issues based on status, priority, tags, or other criteria, streamlining ticket management.MIT
- Retrieve detailed information for a specific Zendesk ticket, including comments, using its unique ID on the Zendesk MCP Server.MIT
- Verifies a support ticket's status in Zendesk, Gorgias, Intercom, Front, or ServiceNow. Returns classification and signed receipt for resolved claims.MIT
- Invalidate the in-memory cache for a Zendesk instance after admin changes, ensuring subsequent reads reflect the updated state. Optionally target specific resource kinds like triggers.MIT
- Find unused macros and views in Zendesk by analyzing 30-day usage statistics, returning definitive results only when data is available.MIT
- Retrieve a one-call dashboard of Zendesk instance config counts and headline metrics. Run this first to cache data for faster subsequent audits.MIT
- Opens a browser window to sign in to Zendesk using password, SSO, or 2FA. Saves session cookies for subsequent API calls without needing tokens.MIT
- Soft-delete a Zendesk user by setting them as inactive, preserving ticket history. Cannot delete the account owner.MIT
- Discover all configured Zendesk instances with default and sticky markers. Use at session start to identify reachable instances before selecting one.MIT
- Archive a Zendesk Help Center article to remove it from public view while keeping it restorable. Requires explicit confirmation; for temporary unpublishing, set the article as draft instead.MIT
- Retrieve a paginated list of Zendesk tickets. Supports sorting by date, priority, or status with customizable order.Apache 2.0
- Delete a Zendesk trigger with a two-step guard: preview the trigger to be deleted, then confirm to apply the deletion.MIT
- Preview then delete a Zendesk macro safely using a two-step confirmation process to prevent accidental removal.MIT