Search Zendesk tickets using specific queries to find relevant issues based on status, priority, tags, or other criteria, streamlining ticket management.
Retrieve a specific Zendesk ticket by its ID using the Zendesk MCP Server, enabling efficient access to ticket details for streamlined support management.
Add a private internal note to a Zendesk ticket using the ticket ID. This tool enables internal communication within the Zendesk ticketing system without sharing details externally.
This server provides a comprehensive integration with Zendesk. Retrieving and managing tickets and comments. Ticket analyzes and response drafting. Access to help center articles as knowledge base.
A server implementation that provides Claude AI with the ability to interact with Zendesk ticketing systems through various functions including retrieving, searching, creating, and updating tickets.