Search Zendesk tickets, users, organizations, and groups using any Zendesk query string, returning results tagged with type and raw API data.
MIT
649,985 tools. Updated 2026-10-10 21:34
"Zendesk" matching MCP tools:
- Fetches all active Zendesk groups, returning an array of objects with id and name fields.Apache 2.0
- Retrieve Zendesk Talk aggregate stats: total calls, average wait time, abandoned rate, and agent availability. Returns rolling 30-day data. Requires Zendesk Talk add-on.MIT
- Retrieve all members of a specified Zendesk group, returning their IDs, names, and emails.Apache 2.0
- Retrieve a Zendesk organization's details including custom fields, tags, and creation/update timestamps.Apache 2.0
- Add a public comment to a Zendesk ticket using the ticket ID and comment content to provide updates or responses visible to all users.MIT
Matching MCP Servers
- AlicenseAqualityBmaintenanceEnables Zendesk support workflows through tools for semantic ticket search, customer context retrieval, solution version assessment, and daily work summaries.455 npmMIT
- AlicenseAqualityDmaintenanceConnects AI assistants to your Zendesk account with 14 curated tools for managing tickets, users, organizations, and help center articles, running locally with no third-party services.14MIT
Matching MCP Connectors
Zendesk MCP Pack — tickets, users, organizations via OAuth.
Read tickets, users, orgs, macros and satisfaction ratings; create, update and comment on tickets.
- Add a public comment to a Zendesk ticket to share updates with the requester. This tool posts a visible note on the ticket to keep the customer informed.MIT
- Create a Zendesk ticket with defined subject, description, priority, status, type, and tags to manage support requests effectively.MIT
- Create a new Zendesk ticket with required subject and description, plus optional priority, status, type, and tags.MIT
- Retrieve a specific Zendesk ticket by its ID using the Zendesk MCP Server, enabling efficient access to ticket details for streamlined support management.MIT
- Add a private internal note to a Zendesk ticket using the ticket ID. This tool enables internal communication within the Zendesk ticketing system without sharing details externally.MIT
- Retrieve detailed information for a specific Zendesk ticket, including comments, using its unique ID on the Zendesk MCP Server.MIT
- Add a private internal note to any Zendesk ticket to share comments with your team. Use this tool to document internal observations without the customer seeing them.MIT
- Invalidate the in-memory cache for a Zendesk instance after admin changes, ensuring subsequent reads reflect the updated state. Optionally target specific resource kinds like triggers.MIT
- Find unused macros and views in Zendesk by analyzing 30-day usage statistics, returning definitive results only when data is available.MIT
- Retrieve a one-call dashboard of Zendesk instance config counts and headline metrics. Run this first to cache data for faster subsequent audits.MIT
- Download a Zendesk attachment by supplying its URL, filename, and ticket ID. Archives are extracted, PDFs return text, and images are base64-encoded, with an optional custom destination directory.Apache 2.0
- Fetches a Zendesk ticket by ID, including live SLA state, comments, and follower/CC lists, so you know who updates reach.MIT
- Opens a browser window to sign in to Zendesk using password, SSO, or 2FA. Saves session cookies for subsequent API calls without needing tokens.MIT
- Discover all configured Zendesk instances with default and sticky markers. Use at session start to identify reachable instances before selecting one.MIT
- Soft-delete a Zendesk user by setting them as inactive, preserving ticket history. Cannot delete the account owner.MIT