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yutamago

tokenless-zendesk-mcp

by yutamago

Log in to Zendesk

zendesk_login

Opens a browser window to sign in to Zendesk using password, SSO, or 2FA. Saves session cookies for subsequent API calls without needing tokens.

Instructions

Open a VISIBLE browser window so you can sign in to Zendesk (password, SSO, and 2FA all work). On success the session cookies are saved and reused by every other tool to call the Zendesk REST API. Run this first, and again whenever a tool reports the session has expired.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Behavior5/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Discloses visible browser window, supports multiple auth methods, session cookie persistence, and reuse by other tools. No annotation contradictions.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Three sentences, front-loaded with key actions, no redundancy. Every sentence adds value.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Fully describes tool behavior, prerequisites, and reusability. No output schema exists, but the description covers the essential outcome.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

No parameters, so schema coverage is 100%. Description adds no parameter info, which is appropriate; baseline for 0 params is 4.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb ('open a visible browser window'), the resource (Zendesk), and the outcome (session cookies saved). It distinguishes from sibling tools by focusing on authentication setup.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Provides explicit guidance to run this tool first and again on session expiry. Lacks explicit alternatives but context makes the usage clear.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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