zendesk_download_attachment
Download a Zendesk attachment by providing its URL, filename, and ticket ID. Retrieves contents: archives unpacked, PDF text extracted, images base64-encoded.
Instructions
Download a Zendesk attachment and return its contents. ticket_id is required to organize the local cache. Obtain attachment_url and filename from zendesk_list_attachments. Archives are unpacked, PDFs are text-extracted, images are base64-encoded.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| attachment_url | Yes | ||
| filename | Yes | ||
| ticket_id | Yes |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |