zendesk_assign_ticket
Assign a Zendesk ticket to a specific agent using their email address. Use 'me' to assign the ticket to yourself.
Instructions
Assign a Zendesk ticket to an agent by their email address. Pass 'me' as assignee_email to assign the ticket to yourself (the authenticated user).
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| ticket_id | Yes | ||
| assignee_email | Yes |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |