F
licenseNot graded
qualityA
maintenanceEnables users to fetch, create, and update Zendesk tickets and comments, analyze tickets and draft responses, and query Help Center articles as a knowledge base.
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zendesk-mcp
by michaelrice
Related Servers
Alternatives to zendesk-mcp
No user-submitted related servers found.
Related Servers
- FlicenseNot gradedqualityAmaintenanceEnables retrieving and managing Zendesk tickets and comments, accessing Help Center articles as a knowledge base, and using specialized prompts for ticket analysis and response drafting.-
- FlicenseNot gradedqualityAmaintenanceEnables integration with Zendesk to retrieve and manage tickets and comments, analyze tickets, draft responses, and access Help Center articles as a knowledge base.-
- FlicenseNot gradedqualityAmaintenanceEnables retrieving and managing support tickets and comments, analyzing tickets and drafting responses, and searching Help Center articles as a knowledge base. Authenticates each operator through OAuth so API calls carry their own Zendesk identity and permissions.-
- FlicenseNot gradedqualityDmaintenanceEnables interaction with Zendesk to manage tickets, retrieve ticket fields, comments, and priority based on SLA, as well as get unsolved tickets by agent name.1-
- FlicenseNot gradedqualityAmaintenanceEnables retrieval and management of Zendesk tickets and comments, ticket analysis and response-drafting prompts, and search of Help Center articles as a knowledge base, authenticated per-operator via OAuth so each user acts with their own Zendesk permissions.-
TDQS
A3.7/5.0
Scored across 29 tools
Disambiguation5/5
Each tool has a clearly distinct purpose, even where operations appear similar (e.g., get_ticket, get_tickets, search_tickets). Descriptions clarify when to use each, and there is no meaningful overlap that would cause an agent to select the wrong tool.
Naming Consistency4/5
All tools share the 'zendesk_' prefix and mostly follow a verb_noun pattern. There is some mixing between 'get_' and 'list_' for read operations, but overall the conventions are predictable and easy to follow.
Tool Count2/5
With 29 tools, this exceeds the 25-tool threshold for a 'too many' rating. While the scope is broad, the high count makes the surface feel heavy and increases selection complexity, even though each tool is well-scoped individually.
Completeness4/5
The server covers the full ticket lifecycle including comments, attachments, time tracking, views, and macros. Minor gaps exist such as lack of ticket deletion and user management, but core support workflows are well represented.
Maintenance
ActivitySlowing
ResponsivenessNo recent community issues