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Zendesk MCP Server

by koundinya
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zendesk_add_private_note

Add a private internal note to a Zendesk ticket using the ticket ID. This tool enables internal communication within the Zendesk ticketing system without sharing details externally.

Instructions

Add a private internal note to a Zendesk ticket

Input Schema

NameRequiredDescriptionDefault
noteYesThe content of the private note
ticket_idYesThe ID of the ticket to add a note to

Input Schema (JSON Schema)

{ "$schema": "http://json-schema.org/draft-07/schema#", "additionalProperties": false, "properties": { "note": { "description": "The content of the private note", "type": "string" }, "ticket_id": { "description": "The ID of the ticket to add a note to", "type": "string" } }, "required": [ "ticket_id", "note" ], "type": "object" }

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