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Zendesk MCP Pack — tickets, users, organizations via OAuth.

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Status
Unhealthy
Uptime
42.7% over 41 days
Last Tested
Transport
Streamable HTTP
URL
Repository
pipeworx-io/mcp-zendesk
GitHub Stars
0
Server Listing
mcp-zendesk

TDQS

B3.4/5.0

Scored across 41 tools

Disambiguation2/5

The tool set contains several overlapping query/retrieval tools (ask_pipeworx, ask_pipeworx_beta, ask_pipeworx_grounded, deep_research, discover_tools, suggest_questions) that an agent could easily confuse, and multiple prediction-market analysis tools with similar purposes. The handful of Zendesk tools are distinct, but the overall set has unclear boundaries among many data-lookup and research tools.

Naming Consistency2/5

Naming conventions are inconsistent: most tools use snake_case with varying verb-noun or noun-verb patterns (ask_pipeworx, compare_entities, entity_profile, resolution_audit), while Zendesk tools use a zd_ prefix with different structures (zd_get_ticket, zd_list_users). Some names are vague (remember, recall, forget, subscribe) and don't follow a predictable pattern.

Tool Count2/5

41 tools is a large number, and the count is especially inappropriate given the server is named 'Zendesk'—only 5 of 41 tools relate to Zendesk, while the rest are a broad Pipeworx data/prediction-market toolkit. This mismatched scope makes the tool count feel excessive and unfocused for the apparent purpose.

Completeness1/5

For a server named Zendesk, the tool surface is severely incomplete: it only provides read operations (get ticket, list tickets, get user, list users, search tickets) with no create, update, delete, or comment operations. The unrelated Pipeworx tools are extensive, but the Zendesk domain itself has major dead ends.

Tool Schema Changelog

Recent tool additions, removals, and schema changes observed during successful MCP inspections.

  1. 1 tool update
    • Changedcompany_facts1 field changed
      • addedInput schema / properties / exclude_publishers
        Added value: +{
        +  "description": "Publisher ids forbidden for fact retrieval: sec, fmp, alphavantage. Case and surrounding whitespace are normalized; unknown ids are refused. Excluding sec currently leaves no eligible fact source and returns unavailable/sources_excluded with the selection reasons. Identity and fiscal-calendar lookups may still use SEC; no excluded financial concept is fetched.",
        +  "items": {
        +    "type": "string"
        +  },
        +  "type": "array"
        +}
  2. 5 tool updates
    • Addedcompany_facts
    • Addedkalshi_weather_edge
    • Addedrelease_calendar_markets
    • Addedresolution_audit
    • Addedresolution_diff
  3. 1 tool update
    • Changedbet_research2 fields changed
      • changedInput schema / examples
        Previous value: -[
        -  {
        -    "market": "when-will-bitcoin-hit-150k"
        -  },
        -  {
        -    "market": "https://polymarket.com/event/when-will-bitcoin-hit-150k"
        -  }
        -]New value: +[
        +  {
        +    "market": "will-kristi-noem-win-the-2028-republican-presidential-nomination"
        +  },
        +  {
        +    "market": "https://polymarket.com/event/will-kristi-noem-win-the-2028-republican-presidential-nomination"
        +  }
        +]
      • changedInput schema / properties / market / description
        Previous value: -"Polymarket slug (\"when-will-bitcoin-hit-150k\"), full URL (\"https://polymarket.com/event/...\"), or question text (\"Will Bitcoin hit $150k?\"). Dated slugs stop resolving once they settle — Polymarket de-indexes resolved markets — so prefer an undated one."New value: +"Polymarket slug (\"will-kristi-noem-win-the-2028-republican-presidential-nomination\"), full URL (\"https://polymarket.com/event/...\"), or question text (\"Will Bitcoin hit $150k?\"). Dated slugs stop resolving once they settle — Polymarket de-indexes resolved markets — so prefer an undated one."
  4. 2 tool updates
    • Changedbet_research2 fields changed
      • changedInput schema / examples
        Previous value: -[
        -  {
        -    "market": "will-bitcoin-reach-100k-in-july-2026"
        -  },
        -  {
        -    "market": "https://polymarket.com/event/will-bitcoin-hit-150k-by-june-30-2026"
        -  }
        -]New value: +[
        +  {
        +    "market": "when-will-bitcoin-hit-150k"
        +  },
        +  {
        +    "market": "https://polymarket.com/event/when-will-bitcoin-hit-150k"
        +  }
        +]
      • changedInput schema / properties / market / description
        Previous value: -"Polymarket slug (\"will-bitcoin-hit-150k-by-june-30-2026\"), full URL (\"https://polymarket.com/event/...\"), or question text (\"Will Bitcoin hit $150k by June 30?\")"New value: +"Polymarket slug (\"when-will-bitcoin-hit-150k\"), full URL (\"https://polymarket.com/event/...\"), or question text (\"Will Bitcoin hit $150k?\"). Dated slugs stop resolving once they settle — Polymarket de-indexes resolved markets — so prefer an undated one."
    • Changedpolymarket_kalshi_spread2 fields changed
      • changedInput schema / examples
        Previous value: -[
        -  {
        -    "topic": "fed"
        -  },
        -  {
        -    "topic": "btc"
        -  }
        -]New value: +[
        +  {
        +    "topic": "fed"
        +  },
        +  {
        +    "topic": "btc"
        +  },
        +  {
        +    "topic": "bitcoin"
        +  },
        +  {
        +    "topic": "fed rate decision"
        +  }
        +]
      • changedInput schema / properties / topic / description
        Previous value: -"Pre-mapped: fed | btc | cpi | gdp | sp500 | recession | next_pope | next_uk_pm | next_israel_pm | 2028_president"New value: +"Subject to compare. Canonical keys: fed | btc | eth | cpi | gdp | sp500 | recession | next_pope | next_uk_pm | next_israel_pm | 2028_president — but aliases and keywords resolve too (\"bitcoin\", \"fed rate decision\", \"ethereum\", \"inflation\", \"s&p 500\", \"us recession\", \"next pope\", \"2028 election\"). Check resolution.topic_matched_by in the response: \"exact\"/\"alias\" is a curated pairing, \"phrase\"/\"token\" is a keyword guess."

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