Freshservice MCP Server

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries full burden but only states it 'gets details' without disclosing behavioral traits like read-only nature, error handling, authentication needs, or rate limits. It implies a safe read operation but lacks explicit confirmation or additional context.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, efficient sentence with no wasted words, front-loading the core action and resource appropriately.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given no annotations and no output schema, the description is minimal but covers the basic purpose. It lacks details on return values, error cases, or operational constraints, making it adequate but incomplete for a tool with two required parameters.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so the schema already documents both parameters ('ticket_id' and 'task_id'). The description adds no meaning beyond this, such as format examples or relationships between parameters, meeting the baseline for high coverage.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb ('Get details') and resource ('specific task on a ticket'), making the purpose evident. However, it does not differentiate from sibling tools like 'get_ticket' or 'list_ticket_tasks', which reduces specificity.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided on when to use this tool versus alternatives such as 'list_ticket_tasks' for multiple tasks or 'get_ticket' for ticket-level details. The description lacks context for selection among siblings.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.