Freshservice MCP Server

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the full burden of behavioral disclosure. It states 'Get details' which implies a read-only operation, but doesn't specify permissions required, rate limits, error handling, or what details are included in the response. This is inadequate for a tool with no annotation coverage.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, clear sentence with no wasted words. It's front-loaded with the core purpose and appropriately sized for a simple retrieval tool, making it highly efficient.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given no annotations and no output schema, the description is incomplete. It doesn't explain what details are returned, error conditions, or behavioral traits like authentication needs. For a tool in a service management context with many siblings, more context is needed to guide effective use.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema has 100% description coverage, with 'change_id' documented as 'The change ID'. The description adds no additional parameter semantics beyond what the schema provides, so it meets the baseline of 3 for high schema coverage without extra value.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb 'Get' and resource 'details of a specific change request', which is specific and unambiguous. However, it doesn't explicitly differentiate from sibling tools like 'list_changes' or 'update_change', though the specificity of 'specific change request' implies retrieval of a single item by ID.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides no guidance on when to use this tool versus alternatives. It doesn't mention sibling tools like 'list_changes' for multiple changes or 'update_change' for modifications, nor does it specify prerequisites such as needing a change ID from prior operations.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.