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montrellcruse

ServiceTitan MCP Server (Enterprise)

settings_tasks_create

Create new tasks in ServiceTitan with details like assignee, priority, due dates, and related job or customer information to manage field service operations.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
reportedByIdNoID of the person who reported the task
assignedToIdNoID of the assignee
isClosedNoWhether the task is already closed
statusNoTask status
nameYesTask name
businessUnitIdNoBusiness unit ID
employeeTaskTypeIdNoEmployee task type ID
employeeTaskSourceIdNoEmployee task source ID
employeeTaskResolutionIdNoEmployee task resolution ID
reportedDateNoDate the task was reported
completeByNoTarget completion date
startedOnNoTask start date
involvedEmployeeIdListNoList of involved employee IDs
customerIdNoCustomer ID
jobIdNoJob ID
projectIdNoProject ID
descriptionNoTask description
priorityNoTask priority
customerNameNoCustomer name
jobNumberNoJob number
refundIssuedNoRefund issued amount
_confirmedNoSet to true to confirm this write operation
Behavior1/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Tool has no description.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness1/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Tool has no description.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness1/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Tool has no description.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters1/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Tool has no description.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose1/5

Does the description clearly state what the tool does and how it differs from similar tools?

Tool has no description.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines1/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Tool has no description.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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