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ServiceTitan MCP

crm_contact_methods_get

Read-onlyIdempotent

Retrieve a single contact-method record by providing its parent contact UUID and method UUID. Use when you know both IDs; otherwise, list the contact's methods to find the ID.

Instructions

Retrieve one contact-method record using its parent contact UUID and contact-method UUID. Use crm_contact_methods_list to search that contact's methods when the method ID is unknown.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
contactIdYesContact ID
contactMethodIdYesContact method ID

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Schema Changelog

Changes observed during successful MCP inspections.

  1. Changed1 schema field changedv3.0.0
    • changedOutput schema / (root)
      Previous value: -nullNew value: +{
      +  "$schema": "http://json-schema.org/draft-07/schema#",
      +  "additionalProperties": true,
      +  "properties": {},
      +  "type": "object"
      +}
  2. Addedv2.6.2
  3. Removedv2.6.2
  4. First observedv2.5.1

TDQS

A4.3/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint, idempotentHint, and non-destructive behavior, so the safety profile is covered. The description adds the parent-child relationship context and fallback routing, but it does not disclose additional behavioral traits such as error handling, 404 behavior, or permission requirements. This is adequate but not more than the annotations plus minimal description require.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences, both purposeful and front-loaded. The core operation is stated first, and the alternative routing is provided second without any filler or repetition.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple read-only getter with full parameter documentation, annotations covering safety, and an output schema present, the description is complete. An agent has everything needed to select and invoke the tool correctly.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so both parameters are already documented as 'Contact ID' and 'Contact method ID'. The description reinforces that contactId is the parent and contactMethodId is the specific method, but adds no new format, constraint, or semantic detail beyond the schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description states a specific verb ('Retrieve'), a specific resource ('one contact-method record'), and the two identifying keys required (parent contact UUID and contact-method UUID). It clearly distinguishes this getter from the sibling list tool by emphasizing single-record retrieval.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description explicitly tells the agent when to use this tool versus the alternative: use crm_contact_methods_list when the method ID is unknown. This is direct routing guidance that prevents incorrect tool selection.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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