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montrellcruse

ServiceTitan MCP

crm_leads_get

Read-onlyIdempotent

Retrieve a CRM lead record by ID to access its customer and lead details. Use it when you need complete information for a specific lead.

Instructions

Retrieve one CRM lead record by ID, including its customer and lead details. Use crm_leads_list to search by customer, status, prospect state, location fields, or date ranges.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
idYesLead ID

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Schema Changelog

Changes observed during successful MCP inspections.

  1. Changed1 schema field changedv3.0.0
    • changedOutput schema / (root)
      Previous value: -nullNew value: +{
      +  "$schema": "http://json-schema.org/draft-07/schema#",
      +  "additionalProperties": true,
      +  "properties": {},
      +  "type": "object"
      +}
  2. First observedv2.5.1

TDQS

A4.5/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already cover the read-only, idempotent, and non-destructive profile, so the description has a lower burden. It adds value by stating what the response includes ('customer and lead details') and confirming this is a single-record fetch. It does not contradict annotations.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences accomplish everything: the first states the tool's exact function, and the second routes to the appropriate alternative for search scenarios. There is no redundant or filler language.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple single-parameter getter with rich annotations and an output schema, the description is complete. It specifies the resource, the selection mechanism, the included content, and the sibling tool to use for filtered searches.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% and the single 'id' parameter is documented in the schema as 'Lead ID.' The description confirms the lookup key is the ID but does not add meaning beyond what the schema already provides, so the baseline of 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description uses a specific verb ('Retrieve') with a clear resource ('one CRM lead record by ID') and explicitly scopes the payload to 'customer and lead details.' It also distinguishes itself from crm_leads_list by pointing out that the list tool handles search scenarios.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides explicit routing guidance: use crm_leads_list when searching by customer, status, prospect state, location fields, or date ranges, implying this tool is for fetching by ID. This clearly separates the single-record getter from the search-oriented sibling.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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