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ServiceTitan MCP

crm_locations_get

Read-onlyIdempotent

Get a complete service-location record by ID, including linked customer and address details. Ideal for retrieving one location’s information without running a broader search.

Instructions

Retrieve one service-location record by ID, including its customer and address data. Use crm_locations_list to search by customer, address, external data, activity, or date ranges.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
idYesLocation ID

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Schema Changelog

Changes observed during successful MCP inspections.

  1. Changed1 schema field changedv3.0.0
    • changedOutput schema / (root)
      Previous value: -nullNew value: +{
      +  "$schema": "http://json-schema.org/draft-07/schema#",
      +  "additionalProperties": true,
      +  "properties": {},
      +  "type": "object"
      +}
  2. First observedv2.5.1

TDQS

A4.3/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already establish the read-only, idempotent, non-destructive nature of the operation. The description adds that the response includes customer and address data, which is a useful behavioral detail. However, with an output schema present and annotations covering the safety profile, this is adequate but not exceptional.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences, front-loaded with the core action, and no filler. The alternative-tool guidance is delivered efficiently without repetition.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple one-parameter read operation with strong annotations and an output schema, the description provides enough context to call it correctly. It also names the key sibling for search scenarios, completing the decision context.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, and the single 'id' parameter is already described as 'Location ID'. The description's reference to retrieving by ID reinforces but does not meaningfully extend the schema semantics.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description uses a specific verb ('Retrieve'), identifies the resource ('one service-location record by ID'), and clarifies the included data ('customer and address data'). It also distinguishes itself from crm_locations_list by noting the difference between fetching by ID and searching.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description explicitly routes agents to the alternative crm_locations_list for search-by-customer, address, external data, activity, or date ranges. This clearly defines when this tool is appropriate (single-record retrieval by ID) and when it is not.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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