update_ticket_state

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Without any annotations, the description carries the full burden of disclosing behavioral traits. It merely states 'update' but does not reveal side effects, permissions, idempotency, or error conditions, leaving the agent with insufficient context for mutation.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, concise sentence that gets straight to the point with no extraneous words, making it efficiently scannable.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple update tool with no output schema, the missing return value description and lack of behavioral detail (e.g., success/failure indications) make it incomplete. The agent has to infer too much from the schema alone.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, so the schema already documents both parameters thoroughly. The description adds no additional meaning beyond the schema, meeting the baseline expected value.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action ('Update') and the resource ('state of an Intercom ticket'), making the purpose unambiguous. However, it does not differentiate from potential siblings that might also modify tickets.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided on when to use this tool versus others, nor are there any conditions or prerequisites mentioned. The description is too brief to aid in decision-making.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.