search_articles
Search Intercom Help Center articles with keywords and filters. Returns summaries with title, description, state, and URL.
Instructions
Search for Intercom Help Center articles using keywords. Returns summary fields (id, title, description, state, url, author_id, created_at, updated_at, parent_id, parent_type) for each match. Use get_article to fetch the full content of a specific article.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| phrase | No | Search phrase/keywords to find in articles (optional) | |
| state | No | Filter by article state (optional, default: all) | |
| help_center_id | No | Filter by specific Help Center ID (optional) |