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Intercom Articles MCP Server

by kaosensei

delete_article

Permanently remove an Intercom Help Center article using its unique ID. This action is irreversible; the article will be permanently deleted from the system.

Instructions

Delete an Intercom Help Center article. WARNING: This action cannot be undone. The article will be permanently removed.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
idYesArticle ID to delete (required)
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description adds the critical behavior that deletion is permanent and irreversible. However, it does not disclose other potential side effects, such as cascading deletions or access requirements.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences are concise and front-loaded with the primary action. The warning is useful but could be integrated more efficiently.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the simple tool with one parameter and no output schema, the description covers the essential purpose and a key behavioral trait. Missing minor details like confirmation steps or authorization hints, but sufficient for basic usage.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema already provides 100% coverage for the single parameter 'id' with a clear description. The tool description adds no additional semantic value beyond what the schema states.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action (Delete) and resource (Intercom Help Center article), distinguishing it from siblings like update_article or get_article. The warning adds clarity about the irreversible nature.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No explicit guidance on when to use this tool vs alternatives. The description implies it's for deletion when needed, but lacks context about prerequisites or situations to avoid.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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