manage_requester
Create, update, list, and filter requesters in Freshservice. Retrieve requester details and fields, and add requesters to groups.
Instructions
Unified requester operations.
Args:
action: 'create', 'update', 'get', 'list', 'filter', 'get_fields', 'add_to_group'
requester_id: Required for get, update, add_to_group
first_name: MANDATORY for create
query: Filter query string (filter)
include_agents: Include agents in filter results (filter)
group_id: Group ID (add_to_group)
page/per_page: Pagination (list)
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| page | No | ||
| query | No | ||
| action | Yes | ||
| address | No | ||
| group_id | No | ||
| language | No | ||
| per_page | No | ||
| job_title | No | ||
| last_name | No | ||
| time_zone | No | ||
| first_name | No | ||
| location_id | No | ||
| time_format | No | ||
| requester_id | No | ||
| custom_fields | No | ||
| primary_email | No | ||
| department_ids | No | ||
| include_agents | No | ||
| secondary_emails | No | ||
| work_phone_number | No | ||
| mobile_phone_number | No | ||
| reporting_manager_id | No | ||
| background_information | No | ||
| can_see_all_tickets_from_associated_departments | No |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |