manage_problem_note
List, create, retrieve, update, or delete notes on a Freshservice problem. Use problem ID for all actions; note ID needed for specific operations.
Instructions
Manage notes on a Freshservice problem.
Args:
action: One of 'list', 'get', 'create', 'update', 'delete'.
problem_id: Problem ID (always required).
note_id: Note ID (required for get/update/delete).
body: Note body HTML (required for create/update).
Tool call template
Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.
{
"id": 1,
"jsonrpc": "2.0",
"method": "tools/call",
"params": {
"arguments": {
"action": "<action>",
"problem_id": "<problem_id>"
},
"name": "manage_problem_note"
}
}Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| body | No | ||
| action | Yes | ||
| note_id | No | ||
| problem_id | Yes |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |