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forterro

freshservice-mcp

by forterro

manage_release_time_entry

Manage time entries on Freshservice releases. List, get, create, update, or delete time entries for a release to track work and billable hours.

Instructions

Manage time entries on a Freshservice release.

    Args:
        action: One of 'list', 'get', 'create', 'update', 'delete'.
        release_id: Release ID (always required).
        time_entry_id: Time entry ID (required for get/update/delete).
        agent_id: Agent who performed the work.
        note: Description of work performed.
        time_spent: Time in "hh:mm" format (required for create).
        executed_at: ISO datetime when work was performed.
        task_id: Associated task ID.
        billable: Whether the time is billable.
    

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
noteNo
actionYes
task_idNo
agent_idNo
billableNo
release_idYes
time_spentNo
executed_atNo
time_entry_idNo

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries the full burden of behavioral disclosure. It only lists parameters and their roles, without explaining side effects, destruction risks, auth requirements, or what happens on success/failure. For a CRUD tool, the lack of any behavioral context is a significant gap.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is concise: a single declarative sentence followed by a clearly formatted Args list. Every parameter has a purpose, and the structure front-loads the tool's function before diving into parameter details.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a 9-parameter tool with no annotations, the description provides comprehensive parameter semantics and required-field logic, and the presence of an output schema covers return values. However, it lacks behavioral transparency and explicit usage guidance versus related tools, leaving some gaps in full contextual completeness.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters5/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The schema has zero description coverage, so the description compensates fully by providing detailed explanations for all 9 parameters, including formats (hh:mm, ISO datetime) and conditional requirements. This goes well beyond the schema's bare type definitions.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states it manages time entries on a Freshservice release and enumerates the supported actions (list, get, create, update, delete). However, it does not explicitly distinguish itself from sibling tools like manage_change_time_entry or manage_problem_time_entry, though the resource specification 'release' provides implicit differentiation.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides clear context that this tool is for release time entries and details the parameter requirements for each action (e.g., time_entry_id required for get/update/delete, time_spent required for create). However, it does not explicitly state when to use this tool versus alternatives, nor does it mention any exclusions.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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