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forterro

freshservice-mcp

by forterro

manage_release_note

List, create, update, or delete notes on a Freshservice release by providing release ID and optional note ID.

Instructions

Manage notes on a Freshservice release.

    Args:
        action: One of 'list', 'get', 'create', 'update', 'delete'.
        release_id: Release ID (always required).
        note_id: Note ID (required for get/update/delete).
        body: Note body HTML (required for create/update).
    

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
bodyNo
actionYes
note_idNo
release_idYes

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries the full burden of disclosing behavioral traits. It mentions that body is HTML and gives required fields, but it does not disclose that delete is irreversible, whether update performs partial or full replacement, what permissions are needed, or any side effects. This is insufficient for a CRUD tool.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is compact and structured, with a clear summary line followed by parameter specifics. Each sentence contributes to understanding the tool. It could be slightly more concise by merging the action list into the summary, but it is already efficient.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the presence of an output schema and the simple CRUD nature, the description covers most essentials. However, it lacks context on behavior like pagination for list, error handling, or what happens to other fields on update. It is adequate for a low-complexity tool but has clear gaps.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The schema has 0% description coverage, so the description adds significant value by explaining the meaning and requirements of each parameter. It clarifies that release_id is always required, note_id is needed for get/update/delete, and body is required for create/update, which is not inferable from the schema alone.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the resource ('notes on a Freshservice release') and lists the supported actions. The verb 'manage' is generic, but the action list disambiguates. It distinguishes from siblings like manage_release (which manages the release itself) and manage_change_note.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description implies when to use each action by listing required parameters per action. However, it does not explicitly discuss when to prefer this tool over alternatives like manage_change_note or manage_problem_note, nor does it state any prerequisites or contexts where the tool should not be used.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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