manage_problem_task
Manage tasks on a Freshservice problem: create, retrieve, update, delete, or list tasks with assigned agents, statuses, due dates, and notifications.
Instructions
Manage tasks on a Freshservice problem.
Args:
action: One of 'list', 'get', 'create', 'update', 'delete'.
problem_id: Problem ID (always required).
task_id: Task ID (required for get/update/delete).
agent_id: Assigned agent ID.
title: Task title (required for create).
description: Task description.
status: 1=Open, 2=In Progress, 3=Completed.
due_date: ISO datetime due date.
notify_before: Hours to notify before due date.
group_id: Assigned group ID.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| title | No | ||
| action | Yes | ||
| status | No | ||
| task_id | No | ||
| agent_id | No | ||
| due_date | No | ||
| group_id | No | ||
| problem_id | Yes | ||
| description | No | ||
| notify_before | No |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |