manage_problem_time_entry
List, retrieve, create, update, or delete time entries for a Freshservice problem. Capture agent, time spent, note, and billable status to track work effort on problem resolution.
Instructions
Manage time entries on a Freshservice problem.
Args:
action: One of 'list', 'get', 'create', 'update', 'delete'.
problem_id: Problem ID (always required).
time_entry_id: Time entry ID (required for get/update/delete).
agent_id: Agent who performed the work.
note: Description of work performed.
time_spent: Time in "hh:mm" format (required for create).
executed_at: ISO datetime when work was performed.
task_id: Associated task ID.
billable: Whether the time is billable.
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| note | No | ||
| action | Yes | ||
| task_id | No | ||
| agent_id | No | ||
| billable | No | ||
| problem_id | Yes | ||
| time_spent | No | ||
| executed_at | No | ||
| time_entry_id | No |
Output Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |