freshservice-mcp

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manage_release_task

Manage tasks on a Freshservice release by listing, creating, updating, or deleting tasks. Provide release ID and task details to control status, due dates, and assignments.

Instructions

Manage tasks on a Freshservice release.

    Args:
        action: One of 'list', 'get', 'create', 'update', 'delete'.
        release_id: Release ID (always required).
        task_id: Task ID (required for get/update/delete).
        title: Task title (required for create).
        description: Task description.
        status: 1=Open, 2=In Progress, 3=Completed.
        due_date: ISO datetime due date.
        notify_before: Hours to notify before due date.
        group_id: Assigned group ID.

Tool call template

Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.

{
  "id": 1,
  "jsonrpc": "2.0",
  "method": "tools/call",
  "params": {
    "arguments": {
      "action": "<action>",
      "release_id": "<release_id>"
    },
    "name": "manage_release_task"
  }
}

Input Schema

Name	Required	Description	Default
`title`	No
`action`	Yes
`status`	No
`task_id`	No
`due_date`	No
`group_id`	No
`release_id`	Yes
`description`	No
`notify_before`	No

Output Schema

Name	Required	Description	Default
`result`	Yes

Schema Changelog

Changes observed during successful MCP inspections.

First observedv1.1.0Aug 9, 2026

TDQS

A4.6/5.0

Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries the full burden of behavioral disclosure. It enumerates all actions (list, get, create, update, delete) and provides status value mappings, thereby making clear that some operations mutate data. It does not disclose permissions or potential side effects, but the action list provides sufficient transparency for an agent to understand the tool's operational nature.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a well-organized docstring with a one-sentence purpose statement followed by a compact args list. Every line conveys necessary information about parameters and their requirements without redundancy or filler.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a tool with 9 parameters and 5 distinct actions, the description covers all required and optional parameters, explains conditional prerequisites, and documents allowed values. An output schema is present, so return value details are not needed in the description. The tool is suitable for its complexity.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters5/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The description adds significant meaning beyond the bare schema. It explains each parameter's purpose, specifies conditional requirements (e.g., task_id for get/update/delete, title for create), defines allowed action values, maps status integers to human-readable states, and clarifies format expectations for due_date and notify_before. This is high-value semantic guidance not available in the schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states 'Manage tasks on a Freshservice release', combining a specific verb with a precise resource. It distinguishes this tool from sibling tools like manage_release, manage_release_note, and manage_release_time_entry by focusing specifically on tasks.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description clearly identifies the tool's scope as release tasks, which implicitly guides appropriate use. However, it does not explicitly mention alternative tools for change or problem tasks (e.g., manage_change_task, manage_problem_task), so it lacks explicit when-not-to-use guidance.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.