add_note
Add a note to a Freshdesk ticket. Set private to true for internal notes visible only to agents.
Instructions
Add a note to a ticket. private=True means it is an internal note.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| body | Yes | ||
| private | No | ||
| ticket_id | Yes |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |