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Update Customer

update_customer

Update an existing customer's contact info, lifecycle phase, tags, or notes by providing the customer UUID.

Instructions

Update fields on an existing customer record.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
zipNo
cityNo
tagsNo
notesNo
stateNo
websiteNo
customer_idYesCustomer UUID
address_line1No
address_line2No
customer_typeNo
customer_phaseNoLifecycle phase
organization_nameNo
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description must disclose behavioral traits, but it only says 'update fields', which is vague. It doesn't mention idempotency, error handling for missing customer_id, side effects, or return values.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness3/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is very concise (one sentence) and front-loaded with the verb and resource. However, it sacrifices important details, making it too terse for a tool with 12 parameters.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given 12 parameters, no output schema, and no annotations, the description is incomplete. It doesn't explain partial updates, required fields beyond customer_id, or what the response contains.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters1/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is only 17% (only customer_id and customer_phase have descriptions). The description does not add any meaning for the other 10 parameters, so it fails to compensate for the low coverage.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb 'update' and the resource 'customer record', differentiating it from sibling tools like add_customer, get_customer, and remove_customer. However, it doesn't specify that only provided fields are updated (partial update), which would enhance clarity.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is given on when to use this tool versus alternatives like update_contact or when not to use it. The description lacks any usage context or prerequisites.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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