Log Interaction
log_interactionLog details of emails, calls, meetings, demos, support tickets, events, or notes with a customer, including subject, body, date, and optional contact, to maintain a complete interaction history.
Instructions
Record an interaction with a customer (email, call, meeting, demo, support ticket, event, or general note).
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| body | No | Full details, notes, or transcript of the interaction | |
| subject | No | Brief subject or title for this interaction | |
| contact_id | No | Optional: specific contact this interaction was with | |
| customer_id | Yes | Customer UUID | |
| interaction_date | No | When it happened (ISO 8601). Defaults to now if omitted. | |
| interaction_type | Yes | Type of interaction |