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Log Interaction

log_interaction

Record customer interactions including emails, calls, meetings, demos, support tickets, events, or general notes with details and timestamps.

Instructions

Record an interaction with a customer (email, call, meeting, demo, support ticket, event, or general note).

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
bodyNoFull details, notes, or transcript of the interaction
subjectNoBrief subject or title for this interaction
contact_idNoOptional: specific contact this interaction was with
customer_idYesCustomer UUID
interaction_dateNoWhen it happened (ISO 8601). Defaults to now if omitted.
interaction_typeYesType of interaction
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations provided. Description only says 'Record', implying creation but lacks details on side effects, idempotency, or permissions. For a creation tool, minimal transparency.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Single sentence, concise, includes key details (types). No unnecessary words.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Adequate for a simple creation tool with high schema coverage. Does not mention return value, but typical for such tools.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema covers all 6 parameters with descriptions (100% coverage). Description adds no extra parameter info, meeting the baseline expectation.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Clear verb 'Record' and resource 'interaction with a customer', lists types. Distinguishes from siblings like list_interactions and remove_interaction.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Implicit that it's for logging interactions; sibling tools are distinct (list, remove). No explicit exclusions but context is clear.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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