update_ticket
Update existing Zendesk tickets to change status, priority, assignee, comments, tags, or other fields.
Instructions
Update an existing ticket
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| id | Yes | Ticket ID to update | |
| tags | No | Updated tags for the ticket | |
| type | No | Updated ticket type | |
| status | No | Updated ticket status | |
| comment | No | New comment to add | |
| subject | No | Updated ticket subject | |
| group_id | No | New group ID for the ticket | |
| priority | No | Updated ticket priority | |
| assignee_id | No | User ID of the new assignee |