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NikolayChernuhaN2W

Zendesk MCP Server

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    Related Servers

    • F
      license
      Not graded
      quality
      A
      maintenance
      Enables operators to retrieve and manage support tickets, comments, and attachments under their own Zendesk permissions, and to search Help Center articles as a knowledge base. Includes specialized prompts for analyzing tickets and drafting responses.
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    • F
      license
      Not graded
      quality
      A
      maintenance
      Enables retrieval and management of Zendesk tickets, comments, and attachments, along with specialized prompts for analyzing tickets and drafting responses and full access to Help Center articles as a knowledge base. Each operator authenticates with their own Zendesk login via OAuth, so API calls carry their identity and Zendesk applies their exact permissions.
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    TDQS

    B3.2/5.0

    Scored across 53 tools

    Disambiguation5/5

    Each tool targets a distinct resource-action pair (e.g., delete_ticket vs. get_ticket vs. list_tickets), and even similar tools like search and search_articles have clearly separated purposes. The grouping by entity (tickets, users, groups, etc.) ensures no ambiguity.

    Naming Consistency4/5

    The vast majority follow the verb_noun pattern (list_tickets, create_user, delete_organization). A few exceptions exist, such as support_info and search, which are less consistent, but these are minor deviations in an otherwise uniform naming scheme.

    Tool Count2/5

    With 53 tools, the count far exceeds the 25+ threshold that indicates a heavy toolset. While the scope (full Zendesk Support and Help Center) justifies many operations, the sheer number risks overwhelming an agent and makes tool selection less efficient.

    Completeness5/5

    The server provides full CRUD coverage for tickets, users, organizations, groups, macros, views, triggers, automations, and help center articles, plus search, export, statistics, and chat listing. This appears to cover all major Zendesk domains without obvious dead ends.

    Maintenance

    ActivityMaintained
    ResponsivenessNo issues