Skip to main content
Glama
LogeshR15

Zoho FSM MCP Server

Update Work Order

update_work_order

Update specific fields of an existing Zoho FSM work order. Change status, priority, summary, or custom fields without affecting other data.

Instructions

Update fields on an existing Work Order. Only provided fields are changed.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
statusNoNew status value.
summaryNo
priorityNo
territory_idNo
work_order_idYesWork Order record ID.
additional_fieldsNoAny other FSM field API names → values (e.g. custom fields).
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries the full burden, but it only adds that 'only provided fields are changed'. It does not disclose permissions, error conditions, side effects, or idempotency, which are critical for a mutation tool.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness3/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single concise sentence with no waste, but it lacks any structural cues (e.g., lists, use cases) and may be too brief to fully inform the agent.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

No output schema exists, and the description does not mention return values, validation behavior, or asynchronous aspects. Given 6 parameters including nested objects, more context is needed for safe and correct usage.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 50%, but the description adds no parameter-specific detail beyond the general partial update behavior. It does not explain fields like summary, territory_id, or additional_fields, leaving the agent to rely on the sparse schema descriptions.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb 'Update' and the resource 'Work Order', and the phrase 'Only provided fields are changed' clarifies partial update behavior. It distinguishes from create_work_order and other update tools targeting different resources.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool versus siblings like assign_best_technician, complete_job, or update_appointment. The description implies partial updates but does not specify prerequisites or alternatives.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Install Server

Other Tools

Latest Blog Posts

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/LogeshR15/zoho-fsm-mcp'

If you have feedback or need assistance with the MCP directory API, please join our Discord server