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LogeshR15

Zoho FSM MCP Server

Create Company

create_company

Create a new customer company account in Zoho FSM with required name and optional email, phone, website, or custom fields.

Instructions

Create a customer Company (account) in Zoho FSM.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
nameYesCompany name.
emailNoPrimary email.
phoneNoPrimary phone.
websiteNoCompany website URL.
additional_fieldsNoAny other FSM field API names → values (e.g. custom fields).
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the full burden. It only states 'Create a customer Company (account)' without disclosing behavioral traits such as duplicate handling, required permissions, or side effects. For a mutation tool, this is insufficient.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, clear sentence with no extraneous words. It earns its place by directly stating the tool's function.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool has 5 parameters (including nested objects) and no output schema or annotations, the description is too brief. It does not explain return values, error conditions, or the behavior of the additional_fields parameter, leaving the agent underinformed.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, meaning all parameters are described in the schema itself. The description adds no additional meaning beyond the schema, meeting the baseline expectation. No extra value is provided.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action ('Create') and the resource ('customer Company (account) in Zoho FSM'), making the tool's purpose unambiguous. It distinguishes from sibling tools by specifying 'Company' as the resource, differing from other create tools like 'create_contact' or 'create_asset'.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides no guidance on when to use this tool versus alternatives. Given the presence of sibling tools for creating contacts, assets, etc., the lack of context on when to create a company vs. other entities is a significant gap.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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