Update Service Request
update_requestModify specific fields of an existing FSM request, including summary, description, priority, status, or custom fields, while leaving other fields unchanged.
Instructions
Update fields on an existing FSM Request. Only provided fields are changed.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| status | No | New status value. | |
| summary | No | ||
| priority | No | ||
| request_id | Yes | The Request record ID to update. | |
| description | No | ||
| additional_fields | No | Any other FSM field API names → values (e.g. custom fields). |