Skip to main content
Glama

update_group

Modify an existing ServiceNow group by updating its name, description, manager, parent group, type, email, or active status using the group ID.

Instructions

Update an existing group in ServiceNow

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
paramsYes
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries the full burden of behavioral disclosure. It states this is an update operation (implying mutation), but doesn't mention required permissions, whether changes are reversible, error conditions, or what happens to unspecified fields. For a mutation tool with zero annotation coverage, this leaves significant gaps in understanding its behavior.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, efficient sentence with no wasted words. It's appropriately sized for a basic tool description and front-loads the essential information (update operation on groups). Every word earns its place.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given this is a mutation tool with no annotations, no output schema, and 8 parameters with 0% schema description coverage, the description is inadequate. It should explain what fields can be updated, required permissions, typical use cases, and what the tool returns. The current description provides only the most basic context.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters1/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The description provides zero information about parameters, while the schema has 0% description coverage (the schema only has titles, not descriptions for parameters). With 8 parameters (group_id, name, description, manager, parent, type, email, active) completely undocumented in both the description and schema, this fails to add any meaningful semantic context beyond what's minimally present in the schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action ('Update') and resource ('an existing group in ServiceNow'), providing a specific verb+resource combination. However, it doesn't differentiate this tool from its sibling 'create_group' or other update tools like 'update_user' or 'update_workflow', which would require explicit comparison to achieve a score of 5.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides no guidance on when to use this tool versus alternatives. There's no mention of prerequisites (like needing an existing group ID), when not to use it, or how it differs from similar tools such as 'create_group' or 'update_user'. The agent must infer usage from the name alone.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Install Server

Other Tools

Latest Blog Posts

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/shameerampcome/servicenow-mcp'

If you have feedback or need assistance with the MCP directory API, please join our Discord server