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deactivate_workflow

Deactivate a workflow in ServiceNow by providing the workflow ID to stop automated processes and prevent further execution.

Instructions

Deactivate a workflow in ServiceNow

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
paramsYes

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv0.1.0

TDQS

C2.9/5.0
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries full burden for behavioral disclosure. It states the action ('deactivate') which implies mutation, but doesn't disclose whether this requires specific permissions, whether the deactivation is reversible, what happens to active instances, or any rate limits. For a mutation tool with zero annotation coverage, this is a significant gap.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, efficient sentence with zero waste. It's appropriately sized for a simple tool and front-loads the essential information without unnecessary elaboration.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a mutation tool with no annotations, no output schema, and 0% schema description coverage, the description is inadequate. It doesn't explain what 'deactivate' means operationally, what the response looks like, or any behavioral implications. Given the complexity of workflow management and the lack of structured documentation, more context is needed.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0%, so the description must compensate. However, the description provides no information about the single parameter 'workflow_id' beyond what's in the schema. The schema already documents this parameter adequately, so the baseline of 3 is appropriate despite the coverage gap.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action ('deactivate') and target resource ('a workflow in ServiceNow'), providing specific verb+resource information. However, it doesn't distinguish this tool from its sibling 'activate_workflow' beyond the opposite action, missing explicit differentiation about when to use one versus the other.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided about when to use this tool versus alternatives like 'activate_workflow' or 'update_workflow'. The description states what it does but offers no context about appropriate use cases, prerequisites, or exclusions.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.