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update_thread_priority

Assign a priority level to a support thread by specifying its ID and a priority integer (0=Urgent, 1=High, 2=Normal, 3=Low).

Instructions

Set a thread's priority. Plain priority is an integer: 0 = Urgent, 1 = High, 2 = Normal, 3 = Low.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
priorityYes0 = Urgent, 1 = High, 2 = Normal, 3 = Low
threadIdYesThe ID of the thread to update
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description only repeats the meaning of priority values that are already in the schema, and fails to disclose any side effects, permissions, or idempotency.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is extremely concise, with two short sentences and zero wasted words.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple mutation tool with no output schema, the description is adequate but fails to mention the return value or any side effects, leaving some completeness gaps.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, so baseline is 3. The description adds no extra meaning beyond the schema; it merely restates the priority mapping.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool's action ('Set a thread's priority') on a specific resource ('thread's priority'), and the tool name distinguishes it from siblings like update_thread_fields.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The tool's purpose is implied from its name and description, but no explicit guidance is given on when to use it versus alternatives like update_thread_fields.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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