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create_help_center_article_group

Create article groups to organize help center content. Use parent group IDs to nest categories for a structured hierarchy.

Instructions

Create a new article group (category/folder) in a help center. Groups organize articles and can be nested.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
nameYesName of the article group
helpCenterIdYesThe ID of the help center to create the group in
parentHelpCenterArticleGroupIdNoParent group ID for nested groups
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries the burden. It mentions nesting potential via parentHelpCenterArticleGroupId, but does not disclose permissions, side effects, or constraints (e.g., uniqueness of name within a help center).

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is concise, two sentences, with no unnecessary words. It front-loads the key action and provides critical context briefly.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Missing information about return value or output format. Given no output schema, the description should explain what the tool returns (e.g., the created group ID). This omission reduces completeness for a moderate-complexity tool.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, so the schema already describes parameters. The description adds context about nesting and organization, but does not provide additional semantics beyond what's in the schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action (create), the resource (article group), and provides context (category/folder, nesting). It distinguishes from sibling tools like delete_help_center_article_group.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No explicit guidance on when to use this tool vs alternatives. It does not mention prerequisites, limitations, or when not to use, leaving it to the agent's inference.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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