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get_thread_fields

Retrieve custom field values such as impactLevel and tenant for a thread by providing its ID. Get structured data from customer support threads.

Instructions

Get just the custom field values for a thread. Returns fields like impactLevel, posthogSession, sentrySession, tenant, etc.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
threadIdYesThe ID of the thread to get fields for
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations provided, so description carries full burden. It only mentions 'Returns fields like...' without discussing idempotency, side effects, auth, or rate limits. Under-specified for a read operation.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Single, clear sentence with no unnecessary words. Every part earns its place.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple get-by-id tool with one parameter and no output schema, the description is mostly complete. It explains what is returned with examples. Lacking info on pagination or limits, but acceptable for this context.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% and description does not add meaning beyond what the schema already provides for threadId. Baseline score is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool gets custom field values for a thread, with explicit examples. It distinguishes from siblings like get_thread (full thread) and update_thread_fields.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description implies when to use (when only custom fields are needed) but does not explicitly state when not to use or compare to alternatives. Sibling list provides context.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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