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get_help_center

Retrieve a help center by ID to view its article groups and articles with titles, slugs, and statuses.

Instructions

Get a help center by ID with an overview of its article groups and articles (titles, slugs, statuses). Use this to browse the structure of a help center.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
helpCenterIdYesThe ID of the help center to retrieve
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations provided, so description carries full burden. It discloses what the response includes (titles, slugs, statuses) and implies a read-only operation. No contradictions.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences, front-loaded with the action and result, followed by usage. Every sentence is valuable and there is no fluff.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Simple tool with one parameter, no output schema. Description covers what is returned and why to use it. Sufficient for its simplicity.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, and the parameter description is straightforward. The description does not add new meaning beyond the schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Description clearly states 'Get a help center by ID with an overview of its article groups and articles' and gives a usage hint. It differentiates from siblings like list_help_centers and get_help_center_article.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Explicitly says 'Use this to browse the structure of a help center,' providing clear context. Does not explicitly state when not to use, but it's sufficient.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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