Teams: Update a team
gapify_update_teamUpdate a support team's name, description, and auto-assignment setting in Gapify. Use it to change team attributes by account and team ID.
Instructions
Update a team's attributes [Teams]
PATCH /api/v1/accounts/{account_id}/teams/{team_id}
Auth: User API key (header api-access-token).
Body fields: name, description, allow_auto_assign. Extra fields can be passed via extra_body.
Text values may be written in Persian (Farsi) or any other language and are sent unchanged; IDs, numbers and phone numbers may use Persian or Arabic-Indic digits.
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| name | No | The name of the team | |
| team_id | Yes | The ID of the team to be updated | |
| account_id | Yes | The numeric ID of the account | |
| extra_body | No | Additional JSON body fields to merge into the request (for keys not listed above). | |
| description | No | The description of the team | |
| allow_auto_assign | No | If this setting is turned on, the system would automatically assign the conversation to an agent in the team while assigning the conversation to a team Example: false |