Conversations: Toggle Priority
gapify_toggle_conversation_prioritySet a conversation's priority level to urgent, high, medium, low, or none in Gapify. Use it to flag chats needing faster agent attention.
Instructions
Set the priority of a conversation (urgent, high, medium, low or none) [Conversations]
POST /api/v1/accounts/{account_id}/conversations/{conversation_id}/toggle_priority
Auth: User API key or Agent bot API key (header api-access-token).
Body fields: priority. Extra fields can be passed via extra_body.
Text values may be written in Persian (Farsi) or any other language and are sent unchanged; IDs, numbers and phone numbers may use Persian or Arabic-Indic digits.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| priority | No | New priority. One of: `urgent`, `high`, `medium`, `low`, `none`. Example: "urgent" | |
| account_id | Yes | The numeric ID of the account | |
| extra_body | No | Additional JSON body fields to merge into the request (for keys not listed above). | |
| conversation_id | Yes | The numeric ID of the conversation |