Conversations API: Create a conversation
gapify_client_create_conversationCreate a customer-support conversation in a specific inbox for a contact, adding custom attributes to start or organize support threads.
Instructions
Create a conversation [Conversations API] POST /public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations Body fields: custom_attributes. Extra fields can be passed via extra_body. Text values may be written in Persian (Farsi) or any other language and are sent unchanged; IDs, numbers and phone numbers may use Persian or Arabic-Indic digits.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| extra_body | No | Additional JSON body fields to merge into the request (for keys not listed above). | |
| inbox_identifier | Yes | The identifier obtained from API inbox channel | |
| custom_attributes | No | Custom attributes of the conversation Example: {} | |
| contact_identifier | Yes | The source id of contact obtained on contact create |