Teams: Create a team
gapify_create_teamCreate a support team in a Gapify account with a name, description, and auto-assignment setting to route conversations to the right group.
Instructions
Create a team in the account [Teams]
POST /api/v1/accounts/{account_id}/teams
Auth: User API key (header api-access-token).
Body fields: name, description, allow_auto_assign. Extra fields can be passed via extra_body.
Text values may be written in Persian (Farsi) or any other language and are sent unchanged; IDs, numbers and phone numbers may use Persian or Arabic-Indic digits.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| name | No | The name of the team | |
| account_id | Yes | The numeric ID of the account | |
| extra_body | No | Additional JSON body fields to merge into the request (for keys not listed above). | |
| description | No | The description of the team | |
| allow_auto_assign | No | If this setting is turned on, the system would automatically assign the conversation to an agent in the team while assigning the conversation to a team Example: false |