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metanmai

libredesk-mcp

by metanmai

update_conversation_priority

Assign a priority level (Low, Medium, High) to a conversation to help manage response times and organize support queue.

Instructions

Update Conversation Priority PUT /api/v1/conversations/{uuid}/priority Tags: Conversations

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
uuidYes(path parameter)
priorityYes(body) Priority level
Behavior1/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries full burden for behavioral disclosure. It only states 'Update Conversation Priority' with no detail on side effects, idempotency, required permissions, or return value.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness3/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is brief but fails to include structured information such as usage context or behavioral notes. It is not overly verbose, but its brevity sacrifices completeness.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness1/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The description lacks essential context for a mutation tool: no explanation of what updating priority entails, no return value information, and no connection to related tools like get_conversation or get_priorities.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with descriptions for both parameters (uuid and priority). The description adds no extra semantics beyond the schema, so baseline 3 applies.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose3/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description repeats the tool name and endpoint, making it clear the tool updates conversation priority. However, it adds no extra differentiation from siblings like update_conversation_status, which also mutate conversation state.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No usage guidance is provided. The description does not indicate when to use this tool over alternatives (e.g., get_priorities, update_conversation_status) or any prerequisites like ownership or permissions.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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