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metanmai

libredesk-mcp

by metanmai

create_team

Create a new team in Libredesk by setting its name, emoji, conversation assignment type, timezone, business hours, and SLA policy.

Instructions

Create Team POST /api/v1/teams Tags: Teams

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
nameNo(body)
emojiNo(body)
conversation_assignment_typeNo(body)
max_auto_assigned_conversationsNo(body)
timezoneNo(body)
business_hours_idNo(body)
sla_policy_idNo(body)
Behavior1/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description must disclose behavioral traits, but it only states 'Create Team'—no mention of authentication needs, idempotency, side effects, or return value.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness2/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is extremely short, but this is under-specification rather than conciseness. It includes irrelevant details (HTTP method and tags) while missing essential information.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness1/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given 7 parameters with no required fields, the description fails to explain the purpose of each parameter, the creation process, or any constraints. Completely inadequate for an AI agent to use correctly.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, but parameter descriptions are meaningless ('(body)'). The tool description adds no clarification; parameter names like 'emoji' and 'business_hours_id' remain unexplained.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose2/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description 'Create Team' is a tautology of the tool name. While it identifies the action (create), it offers no detail on what team creation entails or how it differs from sibling CRUD tools beyond the verb.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines1/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool versus alternatives (e.g., update_team, delete_team). Prerequisites, such as required permissions or context for team creation, are absent.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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