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libredesk-mcp

by metanmai

get_view_conversations

Retrieve conversations filtered by a specific view ID. Supports pagination to control the number of results per page.

Instructions

Get View Conversations Get conversations for a specific view GET /api/v1/views/{id}/conversations Tags: Conversations

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
idYesUnique ID of the view (path parameter)
pageNoPage number (defaults to 1) (query parameter)
page_sizeNoNumber of items per page (defaults to 30, max 100) (query parameter)
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the burden of disclosing behavior. It mentions HTTP method and tags but omits crucial details like authentication requirements, whether it is read-only, and what the response contains. Pagination is already covered by the schema.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is short and to the point, but lines like 'GET /api/v1/views/{id}/conversations' and 'Tags: Conversations' may be unnecessary for an agent. Slightly verbose but still efficient.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

With no output schema, the description does not explain what the return value contains (e.g., list of conversation objects). Also omits usage context and behavioral details, leaving gaps for an agent.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with descriptions for each parameter. The description adds no extra meaning beyond the schema, achieving the baseline of 3 for high coverage.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action 'Get conversations' and the specific context 'for a specific view', which distinguishes it from sibling tools like 'get_all_conversations' or 'get_unassigned_conversations'.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool instead of alternatives like 'search_conversations' or 'get_assigned_conversations'. Lacks any 'when-not' or comparison with similar tools.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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