create_agent
Add a new agent to your customer support desk by providing name, email, roles, and team assignments.
Instructions
Create Agent POST /api/v1/agents Tags: Agents
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| first_name | Yes | (body) Agent's first name | |
| last_name | No | (body) Agent's last name | |
| Yes | (body) Agent's email address | ||
| roles | Yes | (body) Roles assigned to the agent | |
| send_welcome_email | No | (body) Only used during agent creation to send welcome email | |
| teams | No | (body) Team IDs to assign agent to | |
| enabled | No | (body) Whether agent is enabled | |
| availability_status | No | (body) Agent's availability status | |
| new_password | No | (body) Agent's new password, Optional |